The Manager's Toolkit:
A Practical Guide to Managing People at Work

from the University of London through Coursera


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The modern world demands that all of us possess different forms of knowledge and an array of skills in different fields. The future belongs to those who learn in different ways, building core skills and combining them in creative ways.


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The Manager’s Toolkit: A Practical Guide to Managing People at Work

University of London

This course provides a practical guide to managing people at work. It does not matter what environment you work in; the same skills apply to every workplace.

With a focus on decision-making, leadership, management, and performance, The Manager’s Toolkit will better equip you to choose a suitable employee, to motivate and appraise your team, to manage conflict in the workplace and to lead and make decision on a day-to-day basis.

Course Outline